Business Process Expertise

AOP consultants exhibit a blend of general skills to baseline and map current processes with client working teams and subject matter expertise in a specific functional areas.  AOP applies standard techniques to unlock value trapped in your business processes.  Our experienced consultants not only have extensive process mapping skills, but also subject matter expertise, and can effectively and efficiently lead working teams through as-is and future-state design AND implementation.

Level 1 Business Process Architecture

  • Comprehensive layout of processes and sub-processes, including existing systems, to deliver product or service
  • Core and non-core (i.e. supporting) processes and systems
  • Guiding principles for process, system and master data design

Level 2 High-Level Process Mapping

  • Systematic breakdown of processes into key activities, inputs, outputs and business owners
  • Clearly defined metrics to evaluate current and future process effectiveness and efficiency
  • Business requirements for systems

Level 3 Detailed Mapping / Workflow

  • Detailed mapping of process to responsible parties using standard process mapping nomenclature
  • Use of RACI diagrams to clearly define roles and responsibilities
  • Well defined system requirements