$500M Industrial Materials Manufacturer and Distributor

Situation

AOP worked with Executive VP of Operations to rebuild manufacturing and supply chain processes after a poor ERP implementation

AOP Approach

  • Worked closely with manufacturing team to resolve bottleneck issues
  • Revised business requirements and reconfigured multiple order management and planning processes

Results

  • 30+ % point increase in on-time delivery
  • 70% reduction in the past due dollars
  • Fixed broken available-to-promise functionality enabling customer service to update customers on order status